Policy
Privacy Policy
Effective Date: Jul 24, 2024
At Epic Verse, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
Information We Collect:
- Personal Information: Name, email address, billing address, shipping address, and payment information.
- Non-Personal Information: Browser type, IP address, and interactions with our site.
How We Use Your Information:
- To process and fulfil your orders.
- To communicate with you regarding your order or inquiries.
- To send you promotional materials if you opt-in.
Information Sharing: We do not sell or rent your personal information. We may share your information with trusted third-party service providers for tasks like payment processing and shipping.
Data Security: We implement adequate security measures to protect your personal information from unauthorised access, use, or disclosure.
Your Rights: You may request access to, update, or delete your personal information at any time.
Return and Shipping Policy
Effective Date:
Shipping Policy:
- Processing Time: All orders are processed within [Insert Number of Days, e.g., 3-5 business days].
- Shipping Rates: Shipping costs are calculated at checkout based on your location and the shipping method selected.
- Delivery Time: Estimated delivery times vary but are generally [Insert Time Frame, e.g., 5-7 business days for domestic orders].
Return Policy:
- Returns: We accept returns within [Insert Time Frame, e.g., 30 days] of receiving your order for a full refund, provided the items are in their original condition and packaging.
- Return Process: To initiate a return, please contact us at [Insert Contact Information] to request a return authorisation.
- Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds are processed to the original payment method.
Terms of Service
Effective Date:
By accessing or using our services, you agree to comply with and be bound by the following terms and conditions:
Use of Site:
- You must be 18 or above to use our website.
- You are responsible for maintaining the confidentiality of your account information.
Intellectual Property:
- All content, trademarks, and other intellectual property on the site are owned by Epic Verse or our licensors. Unauthorised use is prohibited.
Limitation of Liability:
- Epic Verse will not be liable for any indirect or consequential damages arising from your use of our site or products.
Changes to Terms:
- We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the site signifies your acceptance of the revised terms.
Contact Us: For any questions regarding these policies, please contact us by email at (epicverse.au@gmail.com).